Total Quality Management (TQM) is a business philosophy that aims to help organizations improve their practices to consistently produce high-quality products. Unlike ISO 9000, which focuses on specific procedures, TQM applies to all activities within an organization, including ethical considerations and culture. TQM training is available at certificate, graduate certificate, and master’s degree levels. The Total Quality Management Certification Test assesses knowledge of TQM concepts, principles, tools, and implementation in various fields. Topics covered in the certification test include the introduction to TQM, quality management systems and tools, and important principles for organizational transition to TQM.

Enrolling in a total quality management certification program can greatly benefit organizations by improving their performance and ensuring high-quality products and services that meet customer demands. Our certification course covers the fundamentals of TQM, its established advantages, and the differences between TQM practices and traditional management. We also explore the major aspects and principles of TQM, including the commitment to delivering the best products and services to clients, gathering and analyzing data for quality improvement, and managing continuous development and human resources. Other topics covered in the course include vital elements of the TQM system and quality cost system, measuring and analyzing performance and feedback, and implementing and controlling TQM. Additionally, the course examines the various systems and tools used in TQM and their functions and benefits, as well as the implementation of TQM in industries such as manufacturing, education, construction, and healthcare.